Open up a new world to your customers

Mobile NFC services bring a whole new dimension to your customer’s digital life, transforming mobile phones into contactless devices for touch-and-go applications: transport ticketing, payment, loyalty and other innovative services like smart poster, peer-to-peer or access control. Leveraging on contactless technology and the interactivity of mobile phones, service innovation becomes limitless.

For a successful deployment of NFC, it is essential to:
  • Be able to provision, personalize and activate contactless services remotely
  • Fulfill security requirements of each stakeholder, especially banks
  • Provide each party with relevant information to ensure best customer care

This is where Gemalto comes in.

Leader in both smart card personalization and OTA service management, we hold a unique position in the Mobile NFC eco-system.

We offer a complete solution for MNO, banks, transport operators and retailers to deploy NFC services.


Unique differentiators
  • World number 1 in OTA management – We currently have more than 180 OTA platforms in the field managing over 1 billion SIM cards
  • Leaders in smart card personalization– We personalize cards for banking and transport systems with more than 30 certified personalization bureaus worldwide where 120 million banking cards are personalized each year
  • Security expert – We manage securely personal and service provider data through pervasive cryptographic processes ensuring end-to-end confidentiality. Our expertise is recognized by major national institutes for information security management.

 

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NFC

Mobile NFC Offer

We offer a full set of solutions and services to support the deployment of mobile NFC, with a specific offer for each stakeholder involved in the NFC ecosystem:


For mobile operators
  • (U)SIM cards compatible with Single Wire Protocol (SWP), Global Platform and payment security requirements to host applications from multiple service providers
  • OTA platform giving external parties access to the SIM in full confidentiality while keeping control
  • Software modules managing third party service providers and connecting to Trusted Service Managers (TSM)
  • Customer database supporting customer care and service continuity in case of loss or stolen phone.

For services providers (i.e. transportations, banks, retailers)

We offer Trusted Service Manager services to:

  • Securely provision applications to end users’ NFC-enabled mobile phone
  • Manage the life cycle of applications including lock/unlock, service deletion/restoration and scripting
  • Deploy value added services such as one-to-one marketing, ticket top-up for transport, and loyalty programs

As an independent and trusted party, we can manage neutrally the keys stored in the SIM and validate applications before loading in order to ensure a secure environment for each party.

Gemalto has developed versatile service modules for the following applications: (with key capabilities)

  • Contactless payment
    - Credit and debit applications
    - Counter reset and scripting management

  • Contactless ticketing
    - Single ticket top-up
    - Pass management

  • Smart poster management
    - Tags management with URL redirection
    - Measurement of campaign success

  • Loyalty & couponing
    - Management of e-coupons (issuance and redeem)
    - One-to-one marketing campaigns
 

We have been involved in World-first NFC trials since 2006; we invite you to read our success stories.

... NFC

Who stands to benefit?

 
As we understand the different needs and concerns from both business and end user experiences, Gemalto mobile NFC brings advantage to everyone around NFC ecosystem. The complete mobile NFC solution takes into account ease of use from end users’ point of view as well as security and reliability which are compulsory to business.
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For end users
  • Security – your applications and personal data are securely stored
  • Peace of mind - applications can be recovered if the phone is lost or stolen
  • Convenience - easy subscription to new services.

For mobile operators
  • Flexibility – modular solutions makes it easy to connect to partners and deploy new services
  • Control – real-time view of your customer database status to monitor service adoption and provide first-class customer care services
  • Reliability and scalability – our proven OTA technologies reduce risk and enhance competitiveness throughout the application life-cycle

For service providers
  • Customer reach – whatever their network thanks to our leadership in OTA platforms
  • Service quality – guaranteed contractually through Service Level Agreements
  • Cost effectiveness – adaptation to your legacy environment, through our regional service bureaus when necessary, limiting impact on your existing card issuance processes
  • Security – unique know-how in personalization and keys management, Gemalto is recognized through Card Schemes certifications.

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NFC

What is NFC technology?

Near Field Communication (NFC) is a short-range wireless technology that enables the communication between devices over a distance of a few centimeters.

NFC operates at 13.56 MHz and supports the existing ISO/IEC standards 14443 (Types A/B/Felica). An NFC device can work in two modes: active (battery powered) and passive (radio energy powered).


What are three main ways to use NFC?
  • Card emulation: the NFC device behaves exactly like a contactless card and can be used in transport fare payment systems such as Mifare or Calypso as well as contactless payment such as Visa Wave, MasterCard PayPass, JCB J-speedy or American Express ExpressPay
  • Reader mode: the NFC device is active and reads a passive NFC tag; for example reading and storing a web address or coupon from a poster for interactive advertising
  • Peer-to-peer (P2P) mode: two NFC devices communicate with each other exchanging information.

What Single-Wire-Protocol (SWP) stands for?

Single-Wire-Protocol is the protocol that defines the interface between the Universal Integrated Circuit Card (UICC, or SIM card) and the embedded NFC chipset within the handset. This protocol, which has been invented by Gemalto, has been standardized at the ETSI.


What brings Global Platform?

Global Platform is an independent and not-for-profit organization that combines the interests of smart card issuers, vendors, industry groups, public entities, and technology suppliers to define requirements for an open and interoperable infrastructure for smart cards, devices and systems.

Global Platform version 2.2 defines specific requirements (i.e. Application selection, Confidential Card Content Management, UICC configuration) for mobile NFC deployments. http://www.globalplatform.org/


What is Smart Card Web Server?
  • It is a standardized (OMA-TS-SCWS-V1_0-20060703-D) SIM based web server enable to browse SIM stored multimedia content (i.e. HTML, GIF, JPEG; MPEG) through mobile WAP browser.
  • SCWS is a Web server running in the SIM card ((U)SIM, R-UIM, CSIM) that can be used to implement services and is portable across handsets.
  • The NFC device is active and reads a passive NFC tag; for example reading and storing a web address or coupon from a poster for interactive advertising
  • In terms of user benefits, the Web browser is easily accessible from any phone’s user interface, and the SCWS is accessible at all times including out-of-coverage scenarios.
  • For NFC applications, the SCWS technology is an excellent platform to develop the “Graphical User Interface” of NFC services.
  • The SCWS technology is an OMA standard.
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Gemalto has been involved in NFC trials since 2006. As a confirmed leader in NFC, Gemalto has participated in many a "World firsts".

In 2006 and early 2007, Gemalto mainly supplied SIM and applications for several schemes. Since mid 2007, Gemalto operated OTA and TSM services in large-scale projects such as: