How and why has eGov become a central component in governmental modernization?
Why does it change the relationship between citizen and government?
Most importantly, how can governments decide on the most effective method of approaching this modernization process?
Gemalto has released a new report designed to serve as a guideline for public authorities wishing to devise successful citizen- centric eGovernment programs.
Gemalto presents established and proven strategies by demonstrating a variety of supporting case studies and expert opinions.
eGov 2.0: The Keys to Success expands
on the basic concepts of eGovernment,
analyzes citizen’s expectations, and creates a global architecture for a
national e-Government 2.0 program.